Sales Account Manager, South East for Customer Contact Centre Technology Company. Home Based, New Business Field Sales & Account Management £110K OTE

Role: Sales Account Manager
Type: New Business & Account Management, Field Sales, Home Based
Industry: Customer Contact Centre Technology
Sectors: Software Sales & Telecoms
Location: Anywhere South East - Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, East Sussex, West Sussex & Kent
Salary: £50,000 OTE £110,000
Status: Position Active

The company is looking to expand our solution sales team with the addition of an experienced Sales Account Manager to develop new business opportunities and manage existing key accounts.
A clear and confident communicator, you will be capable of forging strong customer relationships with the many stakeholders involved with the procurement of unified contact centre solutions.

The primary functions will include:

· Sourcing new business opportunities and developing telemarketing driven and in-bound leads
· Managing a portfolio of accounts
· Expand customer base in UK
· Strict database and pipeline management
· Networking at industry events and tradeshows

Desired Skills & Experience
The successful candidate must:

• have excellent communication skills, both written and verbal



• be tactful and articulate



• be analytical and methodical in your approach to problems



• be an excellent judge of character



• be energetic, motivated and results driven



• be able to act quickly and decisively



• have good IT skills



• have a good eye for detail



• have excellent organisational skills

Desired Experience

• 5+ years of experience in sales



• Experience with enterprise software solutions and large, complex organisations



• Strong understanding of customer and market dynamics and requirements



• Willingness to travel and work in a global team of professionals

Company Description

The company is a global leader in contact centre technology solutions, providing innovative products since 1989. The unified platform offers a complete, single-source solution for inbound/outbound/blended communications and contact management.

Tens of thousands of agents at 4,000+ client installations worldwide conduct business using award-winning solutions. With the European HQ based in Manchester, UK, they were the first vendor to offer an open, scalable, fully-distributed platform.

The integrated Solution includes advanced ACD and predictive dialling; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, workforce management, and real-time reporting and management tools.

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