SalesMatch behavioural assessments for sales professionals and contact centre agents
Tuesday, 28 April 2020
Wednesday, 15 April 2020
Monday, 23 March 2020
Wednesday, 18 March 2020
What you need to know about transferring to homeworking
"What you need to know about transferring to homeworking"
“During our
current health crisis, it might seem quite simple for employers to transition
staff to homeworking,” says Phil Hagen, Behavioural Science Specialist and
Founder/CEO of SalesMatch Ltd. “But there is more to achieving this
successfully than just providing the right technology and processes.”
In his latest
SalesMatch report called “What you need to know about transferring to
homeworking,“ Phil points out that the
biggest challenge arises from the stress and demotivation an individual can
experience when dealing with the changed working environment. People rely on
structure, security and interaction with others and many do not like
change. Companies must identify and
understand these fears and behavioural requirements. They must then seek to meet the needs of
those individuals so that successful outcomes can be achieved.
We all have
unique sets of behavioural character traits that govern how we think and react
to any given situation. But for the
purpose of homeworking, these can be grouped into four main behavioural types
which can be identified using the SalesMatch homeworker assessment tool.
Phil’s report
considers how these types perform. It
suggests processes that employers can use to structure and build confidence in
a homeworking team and proposes tips for homeworkers that will help them
perform to their best capacity.
SalesMatch is a
behavioural assessment tool specialising in providing behavioural assessments
and reports to the sales profession and contact centre industry.
For more
information please call Phil Hagen on +44 1983 303011
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